and yes, it's common practice now, ever noticed game manuals are getting thinner (and some don't even have them?), most apps guide you through everything? all problems are diagnosed through a series of user friendly prompts and system checks? Forcing the user to read the manual is considered a failure on the part of the software designer.
Telling somebody to read the manual could be considered the ultimate insult in current society.
I personally think it is really a shame, since I pretty much liked to read game manuals. only after some learn-by-myself game session, but I really liked them.
Also, my favourite approach with any tech issue is:
- I got a issue, so I look for the answer in the docs
- if no answer is available, I ask online
- if nobody can help me, I throw away the source of issues
the "reading the doc" part has often helped me to learn features I ignored in programs/hardware, and that's why I find it really valuable.
Too bad most people do not seem to like this approach
However, this is going a bit OT, and I hope the original poster was able to follow the 6 steps to rebuild his sets.